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We get a lot of inquiries on shipping out of the USA. It used to be easy to figure it out. It no longer is. The post office is economical and most of the time gets the box there; but if there is a problem it can take a month to find out and 6 months to get paid; if we do. UPS is usually more expensive; but if something IS lost we do get paid most of the time.

We had countless shipments priced out in advance only to find we were wrong; even been told incorrect prices by UPS employees when we've tried to double check our work. Now this has evolved into a lengthy process. We can spend a GREAT deal of time trying to figure it out only to have the customer change their mind.

One thing we are sorely lacking in is time. I have set up a chart below as a GUIDE and you may go try to figure it out with UPS yourself if you want. I will only say that most of our Canadian orders cost at our end $30-$60. What they do on your end is THEIR business. Now with the new-to-2015 charging for size all of the carriers use the previous "most orders are $30-$60" is now "most orders are $30-$80"

So here is the info.

to CANADA

Because so many of the parts we sell are extremely hard to replace; we do not use the postal system due to previous loss problems. Safest way is "UPS" (United Parcel Service); but that can result in high border costs in addition to the shipping due to the fact that Canada (like the US) makes private companies jump through nonsense hoops to protect their postal system from collapse. Check with UPS on the various border costs.

Depending on the item and the order there may be a charge for the shipping container, and may be an increased packing charge. These charges may or may not be listed separately. On some orders for instance, we expend a great deal of time custom making a box to save you the extreme cost of freight (size matters too). We have adopted this policy rather than tack costs on to every hard to pack part, which isn't necessary on many shipments and would tend to drive the overall total price up.

Zones are distance from Seattle

Zone 3 approx 200 miles

Zone 5 approx 700-1100 miles

Zone 7 approx 1300-3500 miles

ZN

WEIGHT

COST

      

ZN

WEIGHT

COST

3

1 lb

$30-50

5

10 lbs

$60-80

3

5 lbs

$40-60

5

20 lbs

$70-90

3

10 lbs

$50-70

7

1 lb

$40-60

3

20 lbs

$60-80

7

5 lbs

$50-70

5

1 lb

$40-50

7

10 lbs

$70-90

5

5 lbs

$45-55

7

20 lbs

$80-110

Above chart is just an ESTIMATE

This chart is something we don't just arbitrarily use; if the cost works out less; IT WILL BE LESS! Some June 2015 HAVE been less; it is hard making ANY kind of a chart; there are just so many variables.

This is just for ground shipments. We still use "3-day" air sometimes but do not use 2-day or next day or Saturday delivery. It isn't worth having the negative energy thrown back at ME when it doesn't work. Multiply by about 2.5-3.5 to guess cost.

Figured to include packing or handling costs. If additional charges are in play for packing we can advise you by email. The current UPS fuel surcharge which is I think about 6% (10% on air boxes) is also included. This varies monthly. Typical shipments have a $16 packing and processing charge to Canada; included in the chart. Probably a dollar or two for the box itself; sometimes more. We have found this works better for people than raising all the prices to get rid of it. The cost of processing and packing an order varies by the shipment. Bigger boxes cost more.

If we can find a way to lower what your order ends up we will do it. It is what it is; and there is nothing we can do about it but wonder why someone would order one tiny thing at a time; multiple times; when the basic cost for someone to walk it to your door doesn't really go up that much on a bigger order.

Add $3.20 if your postal code is on UPS' list of "extended areas."

Add $5.25 for signature card (some orders)

Add $3.30 insurance if order is $100-$300 then 1.00¢ per $100 or part of $100 after $300

Add $10 if the item is not in a box. (even if we put it in an unbreakable plastic tube...)


UPS ALSO CHARGES FOR THE SIZE...

UPS and all carriers charge "dimensional weight" on ALL ground packages now. You take the 3 dimensions, multiply together and divide by 166 to get the "weight" UPS will charge for that size of box REGARDLESS of it's true weight.

UPS has become extremely complicated with the ever increasing number and severity of extra and many times hidden fees that continues to make every shipper's life a nightmare. We can only ESTIMATE charges. You are welcome to set a maximum on any order you place, if we cannot ship it for that price we will email you and let you know we are cancelling the order. When we started in 1976 the entire UPS shipping rates and variances were on an easy to use 11x17 wall chart. Now each year we get a new 180 page book, filled with tiny print they hope you will not read with NO simple "Highlights of Changes" page. Actually we don't even get that anymore; now it is all online so it can be changed daily.

Be sure to give your EXACT address. An inaccurate address will usually result in the box being returned, or delayed with a $12 charge added ($14 if Air). This is generated totally by UPS. If you give us "3304 Adams" when you are actually at "3304 Adams St." or "3304 Adams Lane" or you leave out a "W" , "SE" etc, or forget an apartment number or suite number. If the address you give is not totally correct UPS they will charge this.

ALWAYS EMAIL your address even if you give it by phone;then everybody knows what is what. Emailing your order gives you an exact record of what you ordered and the address given.

If a box is returned due to an address problem or no one home UPS now charge to return the box to us as well.

You are also welcome to go to UPS.COM and figure the basic costs and we can tell you what we would add to this if you want. Basically the $16 pack/process charge; $1-2 for a box; and if paid for with a charge card add 4% as we can't pay UPS what they want if your charge company is only going to give us 96% of that so you can think you are saving 2% in phony "cash back" schemes.

YOU ARE RESPONSIBLE if UPS or any carrier hits us with a charge after the fact. If you do not agree with this DO NOT ORDER.


Shipping Alternatives (Post Office)

The post office is getting better in both the USA and Canada; with some changes they could be great; but they recently told us they don't even BEGIN looking for 3 weeks when we tried to check on a lost air shipment. Is that what you want to hear from us when your parts are not there??? I think not.

Typically having us mail something to Canada with tracking and insurance is more expensive than the initial UPS charges; but with seemingly no brokerage charges it works out less. Whether or not the Post Office adds any other charges is THEIR business; not ours.

We understand that having to pay brokerage charges is unpleasant; but we no longer will risk postal mailing most orders of now no-longer-available parts. We do mail shipments that are under $300 if and only if it is paid for using a US Postal money order; and if we get a signed declaration that we will be held harmless and totally without liability of ANY kind if the box is lost, delayed or damaged for ANY reason. We WILL "insure" the box; but that is no guarantee OF ANYTHING. I use the quotes around "insure" because there is no real insurance when it comes to shipping with anyone. You MAY get paid something equal to or less than the value of the parts etc; or you MAY NOT. I could write a whole page on how ALL of the carriers are sidestepping this issue. FORTUNATELY at least with United Parcel Service it's need is on the frequency of having an earthquake or volcanic eruption. PRETTY RARE.

However it is shipped; we are not responsible for duties, taxes, fees, honorariums, extortions or anything else that comes your way as a result of the transaction. These fees seem to shift dramatically depending on where you are and who you talk to. Some people tell me there is not duty on old car parts; and we always add the "code" or wording to the paperwork to "qualify"; whether or not it works is anyone's guess.

Both postal systems could be FANTASTIC if they just changed some methods and attitudes. I hope it happens someday.



Shipping to an Alternate Address

If the order is shipped to an address inside Washington state there is sales tax which varies from 8-10% depending on location.

If you want to ship to an address that is not the billing address of your charge card; that address has to be put in the Visa/MC/Discover merchant system as an alternate "ship-to" address by your bank or card provider. We cannot ship until they actually get this done. We suggest only shipping to a SECURE address where someone will be there to receive the box. Anything else is at YOUR risk. You have to make sure they actually do this; some banks do it VERY slowly. If your billing address is a PO box which is very common; having your physical residence address may be quicker and easier than adding a work address for instance. Only you know the situation on which address is safer to ship possibly IRREPLACEABLE parts to.

If we do ship to an alternate address; our responsiblity for the undamaged and complete arrival of your parts ends at THAT ADDRESS; the second UPS drops the box. We check the stuff off here twice; weigh it and usually photo-record it; and are not responsible for any items that "go missing". This also applies to a mailbox outfit or freight forwarder or apartment house even if it is on another card as the primary address. Most of such places are scrupulously honest; but it is a risk we will no longer take.

That also brings up one last bit of fun. ANY CROSS BORDER SHIPMENT: In actuality I will take NO RESPONSIBILITY FOR THE COMPLETENESS OF ANY SHIPMENT or the timeliness of a box THAT GOES ACROSS THE BORDER. These almost ALWAYS are fine; but it IS possible the border will "eat"something. Quite a few of our Canadian customers have USA addresses just to buypass any customs slowdowns.

And again; this shipping stuff is all related to the charge card companies fraud reduction and their stand-on-the-merchant's-head policy if they don't care to abide by it. If you want to send us a US Postal Money Order we will ship to a rowboat anchored off of Iceland.

SHIPPING IS UGLY AND I SEE NO WAY AROUND IT.

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