CLOSED
: 1st
- 5th + Major Holidays
-----Any
other changes will be posted on this page.
Often
these "closed days" are "catch up" days and "project
days". We may be answering email and shipping out
packages as usual.
ALWAYS
feel free to email. That way if we are tied up your
box will get a jump on the orders that come in "after"
we reopen; or many times get shipped before we
"open".
SHIPPING
: Tuesday
- Wednesday - Thursday (at least)
Wanted
to cut out Monday and Friday; so far unable
to!...:-)
PICKUP
DAYS:
for
Fenders, Hoods, Overhead Bars and other abnormally
expensive items to ship Pickup Days need to be
arranged 72 hours in advance to check stock and see
where our truck will be. We can do this most days
including weekends.
EMAIL
:
Hit
us anytime, anyday.
Phone
hours have NOTHING to do with email hours.
"Closed Days" have NOTHING to do with "email
days."
Emailed
orders received on the weekend can usually be sent far
sooner than if you wait until Tuesday! We keep strange
hours so send us a flash whenever you can.
And
find out what your provider and your email software is
doing about spam; otherwise our email can end up in
your junk folder or whatever or you will not even
receive it.
(Email
Info Here)
PHONE
:
After 45+ years, we are going to email only communications.
As
time passes; it becomes more and more impossible to
delay needed projects while somebody sits and waits
for calls. It just doesn't take that long to call in
charge card info. (or having us call out for same). As
the website progresses it will be easier and easier to
just send a free email; which is what most people seem
to be doing. That way there are no mistakes and
everybody knows what was said and can recheck what was
said if necessary. I also think most people seem to
understand that there is NO SUCH THING as "secure"
email and just accept that EVERYTHING is getting
hacked if not lost by your bank, insurance company,
local store... You check your card status frequently
and you are "protected". We trash the information as
soon as we can.
When
ordering; paste in the order
blank
in your email and fill out what you can. Be sure to
include the prices you are using. When we get to the
point where all we need is the card info we can also
call you if you are not available during the phone
hours. Just give us a number and some good days/times
to call/not call. We can call most days and times of
the week.
PART
NUMBERS; ACCURATE PRICES, AVAILABILITY, SHIPPING COSTS
AND TIME ARE ONLY AVAILABLE ON THE WEBSITE OR VIA
EMAIL. Cynthia
may try against my wishes to help you on the phone
from her memory but she has no idea what orders are
already in my head and what other bizarre facts need
to be considered. Unless you do not care if the parts
come a month later at twice the price or if 90% of
your parts are missing; drop us an email and we can
finalize an answer that is accurate. Then we'll BOTH
have a written record of what was said.
Thanks
Please see
ORDERING
INFO for further
information.
